Heart of Orléans BIA

Making the Most of Your Home with Sound and Sight

Jason Miller has worked in consumer electronics for nearly three decades. Today, he has taken his passion to the next level, with the grand opening of Sound & Sight in the Heart of Orléans.

But Jason’s team does “so much more than TVs and sound,” he explained, “we do audio/video distribution, controlled lighting, motorized shades, HVAC control… everything that has to do with giving our clients control over their homes.” 

This knowledge, combined with his customer-centric approach, won Jason a loyal following over 25 years at Orleans’ Stéréo Plus & Design. “I have a lot of referrals,” explained Jason, “so when folks walk in, they’re already at ease. They trust that I’m not going to sell them something that they don’t need.” 

With people spending more time at home than ever before, Jason described the change in trends. He states, “People are consuming more audio and video.” This ranges from podcasts to streaming services and everything in-between. At Sound & Sight, his goal is to help them “better enjoy the time, and company, they keep.” 

For first-timers eager to upgrade their home setup, Jason’s honest, no-nonsense approach has been key to making them feel at ease at Sound & Sight. His secret? “We listen to our customers,” Jason said. “Before we suggest anything, we need to figure out exactly what their wants and needs are, and show them the appropriate product that fills it.”  

At the end of the day, customer service is at the heart of Sound & Sight’s success, where getting quality products to their clients is their number one priority. As Jason explained, “Before, during, and after sales services are paramount. You don’t get that with the big box stores. Prices are the same no matter where you go — they’re regulated by the brands — but it’s our knowledge and experience that sets us apart.”