Member Portal
Business Members and Associate Members can access exclusive member-only resources, as well as update their business profile in our directory.
To find out if you are already a business member or if you are interested in becoming an associate member…
Read this post about business members, property owners/managers, associate members, and community partners.
To find out if you are already a business member or if you are interested in becoming an associate member…
- An account has been automatically created for you on our website.
- If this is your first time logging in, read this tutorial about how to reset your password and log into your account.
- You can login from the bottom of the website.
If you are interested in creating an account or you have questions…
Contact us for more information.
TUTORIAL: How to log into your Heart of Orleans BIA website account for the first time.
- Your username is the email that you receive BIA member newsletters.
- Your password was randomly generated. You will need to reset your password so you can log in for the first time.
Step 1:
- Go to the bottom of the page and click FORGOT YOUR PASSWORD. Or, just click here.
Step 2:
- Type in the email address that receives our BIA member-only newsletters.
- NOTE: This may be a different email if you have signed up separately for our newsletters.
- If you’re not sure which email address we have, you can also contact us directly.
Step 3:
- Click on the RESET MY PASSWORD link.
Step 4:
- The system will send you an email with a special link to reset your password.
PSST If you can’t find the email, please check your inbox – it might be hiding in there!
Step 5:
- Find the email and click on RESET YOUR PASSWORD.
Step 6:
- The link will take you to a password reset page.
- Type in a strong password and confirm your password.
- Your password must contain at least 8 characters, one lowercase letter, one capital letter and one number
Step 7:
- Click on CHANGE MY PASSWORD
Step 8:
- The website will bring you to a new login page.
- Login with your email address and your new password.
If that doesn’t work…
Please contact us and we can help you log in!