Board of Management, Elected Officials and Staff
Leaders from the Heart of Orléans BIA are elected to our Board of Management to represent our wide range of member businesses.
We have representation on the Board from various sectors including health and wellness, real estate, retail, food, law and financial professionals.
I was raised in Orléans and still proud to call it home and have the opportunity to raise my family in this great community. Graduated with a Business Degree from the University of Ottawa and obtained a CMA, CPA designation.
I have been working for Desjardins for the past 21 years, 9 of which as a Manager and recently returning to the Orléans Branch as a Personal Service Manager. The Caisse Desjardins has been contributing to the social and economic development of the community since 1946, and I want to continue that tradition.
Pascale currently serves on the Board as Chair.
Vice Chair & Chair of Economic Development Team
Doug Feltmate has over 38 years’ experience in the food service industry and founded Designed Food Systems 26 years ago.
He is a graduate of the Algonquin’s School of Hospitality & Hotel Management and carries the highest Professional designation of the Food Service Consultants Society International (FCSI). His combination of vision and strategic thinking has led his consulting practices to innovative changes in the food service environment. He likes to look forward only using the past as a reference and not a crutch.
Since being founded 26 years ago, he has completed over 1,800 projects in 35 countries, covering all aspects of the hospitality industry. Clients include major universities across Canada and the USA and companies such as Dell, Ericsson, Ciena, Hyatt Hotels, Sun Hotels, Kerzner Hotels, Fairmont Hotels, Canada Post, RCMP, the Canadian Armed Forces and the Government of Canada to name a few. He is experienced with both design build as well as architect led projects and is renowned for his collaborative approach leading to an on-time, on-budget project through innovative technologies and knowledge based solutions.
In his semi-retirement, Doug is the Managing General Partner of St Martha’s Hospitality Group, which includes the owners and operators of St Martha’s Brasserie D’Orleans.
Treasurer & Chair of Marketing Team
Renée completed her Masters Degree in Physiotherapy at the University of Ottawa and her career path had led her to co-own Moveo Sports and Manual Physiotherapy, a newly established physiotherapy clinic in Orléans.
Renée has taken part in numerous professional endeavors and has a strong interest in providing the Orléans community with quality physiotherapy services while promoting and living a healthy and balanced lifestyle. Renée also recognizes the importance of being part of her community and enjoys being part of the BIA.
Renée joined the Board in 2016, and is currently Treasurer, as well as Chair of the Marketing Team.
Secretary & Chair of Streetscape and Beautification Team
Fraser has been working in the Commercial Real Estate industry for over 10 years where he focuses on retail and office leasing in mixed use complexes. While obtaining his Honours Economics Degree from the University of Ottawa, Fraser began he real estate career as a researcher while obtaining his Licensed Broker designation. Having spent the last 4 years with Colonnade BridePort, Fraser continues to focus on assisting his clients with their real estate strategy including existing portfolios and development potentials.
Fraser was born and raised in the Orléans community where he continues to call home with his wife, two children and dog. In his spare time, Fraser is an active member of the Gloucester Waterski Association, and avid golfer, cyclist and enjoys spending time outdoors with his family.
Fraser is currently Secretary and Chair of the Streetscape and Beautification Team.
Chair of Member Engagement Team
Debbie O’Connor was born and raised in Ottawa and lived in the east end for over 20 years before moving to Toronto to obtain her law degree at Osgoode Hall Law School in 2003. Debbie practiced law in Toronto before returning to Orléans in 2005 where she worked with the law firm of Dust, Evans.
Debbie later became a partner with Nelligan O’Brien Payne LLP. She opened her own law practice in Orléans in 2016 and focuses on all aspects of property law.
Debbie was a director on the Board of the Orléans Chamber of Commerce for over 10 years before the Chamber amalgamated with the Ottawa Board of Trade. She was the co-chair of the Economic Development Committee of the Orléans Chamber for many years and now is on the Economic Development Committee of the Ottawa Board of Trade.
Debbie is currently Chair of the Member Engagement Team.
Born and raised in Northern Ontario (Kapuskasing), André’s small-town values can be seen throughout his daily business operations and world-class customer service.
André has spent time on Timmins City Council as well as several Boards and Committees during his adult life. He also had a 4-year term as the local MPP’s Executive Assistant but decided to move to Ottawa in January 2016 to open Beachcomber Hot Tubs Orléans where he won the 2018 Retail Business of the Year Award through the Orléans Chamber of Commerce.
André and and his wife Christine are happily married with their 2 girls, Milana & Ezmé.
Lina Hariri is the Operation Manager for the Holiday Inn Express & Suites – Ottawa East Orleans. Lina has been in the hospitality industry for over 20 years at various destinations including Wyndham Hotels and Resorts and The Central Florida Hotel Lodging Association prior to moving to Ottawa, Ontario.
Lina has been extremely active in our Nation’s Capital as a member of a variety of associations, committees and/or boards over the years, such as Future Movement and the Operations Manager for the Orléans Chamber of Commerce.
We presently have a vacant board member position. If you are interested in becoming a board member of the Heart of Orléans BIA, please reach out to our office.
Marketing and Member Engagement
Rita comes from a financial background having worked at Scotiabank for many years in different capacities, from customer service right up to branch manager.
After making a decision to retire early, Rita started working as a mortgage agent and continued for 6 years helping clients realize their dream of owning a home.
Rita also has many years of board experience starting with the Vanier BIA Board in 2007 to 2011 then moving to the Heart of Orléans Board of Directors in 2013 until 2016 where she was the Chair of Festivals and Events. Rita also holds the position of Chair of the Board for Lebanese Arab Social Services Or LASSA.
As of 2019, Rita has become a part of the Heart of Orléans BIA office as the Marketing and Member Engagement Liaison.
In that capacity, she works with the Board of Directors and under the direction of the Executive Director increases BIA value and visibility within the business community in the Heart of Orleans district and beyond.
Tannis Vine wants to live in a world filled with innovative businesses, close knit communities, and books that come bundled with extra dark chocolate. Tannis is a Certified Business Analyst specializing in Customer Relationship Management (CRM) and Change Management with over 25 years experience in Financial, IT, and training environments within a major Crown Corporation, real estate and most recently the Heart of Orléans Business Improvement Area (BIA).
Not only is she is known to be a knowledgeable team player with strong communication skills, but Tannis is a skilled Process Improvement Specialist with a proven reputation to present realistic business solutions to her clients and maintains a personal commitment to customer service excellence.
Tannis has thrives on serving her community in many capacities especially supporting the BIA in realizing their goals of attracting innovative businesses to the Heart of Orléans district and personally engaging with its enthusiastic membership.
When she’s not serving her community, you can find her spending quality family time with her husband and daughter, catching up on her reading, or watching obscene amounts of television without a trace of shame.
Deputy Mayor and Councillor Innes Ward
Laura has dedicated her personal and professional life to public service. Born in Kitchener, Ontario, to parents who were actively engaged in the community, she sought out a career path and volunteer opportunities that would allow her to positively impact the lives of others.
She served as the President of the Blackburn Community Association for eight years, and was active on the board for 10 years. In that time, she chaired multiple volunteer boards, organized large-scale events, raised funds for local causes, and organized many public consultations.
In her volunteer capacity, Laura worked to build strong relationships with Orléans’ community associations and groups, collaborating with them to get results on issues that are important to east-end residents. She has been a member of the Orléans Chamber of Commerce and an active supporter of the Heart of Orléans Business Improvement Association.
Professionally, Laura was a City of Ottawa employee for eight years (from 2010 to 2018), providing strategic communications on a wide variety of projects, including ones that directly benefited Innes Ward and Orléans. Prior to that, Laura worked as a journalist for eight years writing for several daily newspapers, including the Ottawa Sun, the Stratford Beacon Herald and the Cambridge Reporter.
Laura is a proud Innes Ward resident, who has lived with her husband and three children in Blackburn Hamlet since 2006.
Deputy Mayor and Councillor Orléans Ward
Born and raised in Ottawa, Matthew Luloff has always felt strongly about service to community and country. He grew up in Orléans, graduated from St. Matthew High School, and spent his summers and weekends working as a lifeguard and instructor at a variety of pools including Bob McQuarrie Recreational Complex and The Ray Friel Centre.
As a member of the Governor General’s Foot Guards and later the Princess Patricia’s Canadian Light Infantry, Matthew served as a member of the Ceremonial Guard and deployed to Afghanistan in 2008. Fighting out of small combat outposts along the Arghandab River, Matthew and his platoon patrolled the volatile Panjwai-Zharey districts of Kandahar Province.
After leaving the Canadian Forces, Matthew graduated from The Arthur Kroeger College of Public Affairs at Carleton University with a Bachelor of Public Affairs and Policy Management. He has worked as an advisor to several members of parliament and federal cabinet ministers.
As a strong mental health advocate, Matthew produces and co-hosts Veteran X, a podcast for veterans and first responders transitioning to civilian life.
Passionate about local arts and culture, Matthew has fronted the award-winning local band Hearts&Mines and continues to write, record and perform music.
He lives in Orléans with his wife Laura and their two dogs, Norman and Elliot.